Consent, step by step

How SMS opt-in works

This page describes exactly how a tenant comes to receive text messages from RentChime, and how they stop them. It exists so that tenants, landlords, and carrier reviewers can all see the same rules. The core rule: the tenant enters their own number and verifies it — the landlord never does, and RentChime never texts a number its owner didn't enter themselves.

The opt-in flow (tenant-initiated, verified by one-time code)

The landlord generates a personal onboarding link for the tenancy in their RentChime account (it contains no phone number — RentChime doesn't have one yet) and shares it with their tenant however they like: their own text thread, email, or on paper with the lease.
The tenant opens the link and sees what the landlord set up — the property, the rent amount, the due day — and what messages the service sends. If they want the reminders, the tenant enters their own mobile number and checks the consent box shown below (unchecked by default — the "Send code" button stays disabled until they check it).
RentChime texts a 6-digit code to that number. Entering the code back on the page proves the number belongs to the person consenting, and completes the opt-in. No code, no enrollment — and no other message is ever sent.

The exact consent step a tenant sees on their onboarding page

Mobile number

+1 555 123 4567

I agree to receive recurring automated rent-related text messages (rent reminders, notices set by my landlord, and payment receipts) from RentChime at the number above. Consent is not a condition of my lease or any purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms and Privacy Policy.

SEND CODE

Checkbox unchecked by default; the button enables only after it's checked. The 6-digit verification code is the first and only message sent before enrollment is complete.

What consent covers

Rent-due reminders, late-rent notices, and payment receipts for the tenancy in question — informational messages only. RentChime does not send marketing or promotional messages to tenants, and consent is never a condition of any lease or purchase.

Opting out

Reply STOP to any message to end all messages immediately (one final confirmation is sent, then nothing further). Reply START to re-subscribe. Reply HELP for assistance at any time, or email support@rentchime.com. A tenant can also simply never open the onboarding link — nothing is ever sent to someone who doesn't complete the steps above.

The fine print

Message frequency varies with the reminder schedule the landlord sets — typically a few messages per month. Message and data rates may apply. Full program terms: SMS Terms. Data handling: Privacy Policy. Mobile opt-in data is never shared with third parties for marketing.

The RentChime service is operated by LINTON BUREAU, LLC (Delaware), 213 Elmwood Dr, Naperville, IL.